St Margaret's Somerset Hospice Lottery
TERMS AND CONDITIONS
St Margaret's Somerset Hospice (SMSH) is licensed by the Gambling Commission under the 2005 Gambling Act.
All profits from the Lottery are directly used to fund the care that St Margaret's provides to patients and their families throughout Somerset.
- When SMSH receives your application form, you will be sent an introduction letter advising you of your unique randomly selected (by secure computer software) draw number.
- SMSH reserves the right to refuse an application, or to cancel an existing membership without giving a reason and at their absolute discretion. It is the responsibility of the player to advise them of any change of address or any other membership details deemed necessary.
- All subscriptions received at a minimum of £1 per week payable in advance will be entered into the weekly draw using their unique draw number. The draw takes place every Friday. For members paying by monthly standing order (£4.34), the 34p funds each 13th week.
- Prize winners are notified in writing (including cheque) within one week of the draw taking place. The results are published each week in all SMSH charity shops and on the website (www.somerset-hospice.org.uk). Should a prize winner be found to be under the age of 16 SMSH will refund their money and withhold the prize. Unclaimed prizes will be kept for a minimum of six months.
- Payment methods may be by cheque, standing order, credit/debit cards or cash (where there is a collection round). SMSH do not run an automated credit/debit card facility. Each membership renewal must be by a separate transaction.
- SMSH promises to comply with the Data Protection Act and to protect your personal data and not to misuse it. They will store your credit/debit card data securely and will delete your security/card details once your payment has been authorised. SMSH cannot accept liability for the loss, delay or theft of any communication sent by post, email or fax, nor any delays in the banking system.
- Members may cancel their membership at any time by contacting the lottery office. If the membership is in credit the unique draw number will be entered into the appropriate number of draws until the credit expires, after which the membership will be cancelled.
- Any requests to be self excluded (terminology used in 2005 Gambling Act) from SMSH Lottery can be telephoned to the Lottery Office. Members wishing to use this facility will not be able to rejoin the Lottery for a minimum of 6 months thereafter. For further clarification on this point, please contact the Lottery Manager.
- The 2005 Gambling Act confirms that SMSH now has a statutory duty to verify that members and potential members are over the age of 16, the minimum age allowed for anyone to play the Lottery. It is an offence for anyone under the age of 16 years to participate in a lottery.SMSH will carry out checks, where appropriate, to verify the above including, if necessary, seeking confirmation from relevant agencies who can provide such information.
- SMSH is a member of the Hospice Lotteries Association (HLA) which on behalf of its members makes a financial contribution towards the Responsibility in Gambling Trust (RIGT), an organisation set up with the sole aim of promoting and encouraging responsible gambling. The HLA website www.hospicelotteries.org.uk has a page dedicated to the RIGT www.rigt.org.uk and also to the website of GAMCARE www.gamcare.org.uk , the leading organisation providing practical help to problem gamblers. Further support can be found on the Gamble Aware website www.gamcare.org.uk.
- All complaints and disputes will be dealt with in accordance with the Lottery’s Complaints and Disputes policy, a copy of which is available from the Lottery Office. In the event that a complaint or dispute cannot be resolved it will be referred to arbitration.As SMSH is a member of the HLA this will be performed by The Independent Betting Adjudication Service Ltd (IBAS).
- SMSH reserves the right to amend or modify these terms and conditions without notice.
Licensed by Gambling Commission under the 2005 Gambling Act (www.gamblingcommission.gov.uk).
Contact: Jane Wardman, Lottery Manager (01823 365620)
Registered Office: Heron Drive, Bishops Hull, Taunton, Somerset TA1 5HA
A Charitable Company Limited by Guarantee. Registered in England No.1471345. Registered Charity No. 279473
