How to access our services

For general information and advice, or for healthcare professional referrals to all patient services, there is now only ONE number to get help:

0845 070 8910

Our Central Referral Centre is manned by fully trained administators, supported at all times by clinicians, Monday to Friday 9am - 5pm. Through this centre we are able to offer instant response and immediate symptom control advice, and access to our full range of services. We also provide a 24 hour advice line for professionals, patients and carers.

The new number above will now be used for:

Admission to the Hospice
Assessment by a specialist nurse
Bereavement Support
Carer Support
Complementary Therapy
Day Hospice Sunflower Centre
Hospice at Home
Lymphoedema
Out of Hours service
Patient and Carer Support Line
Physiotherapy
Respite for Carers
Somerset Cancer Care

Healthcare professionals who prefer to submit written referrals can continue to do so by faxing the current form to: 01823 345912. Alternatively, download a form here

Please note that calls may be recorded for training and monitoring purposes