We provide care through our multi-disciplinary team who come from a wide variety of disciplines. Our team comprises of doctors, nurses, physiotherapists, lymphoedema specialists, social workers, a clinical psychologist and chaplaincy team. However, the team would not be complete without the help and support of our domestic, catering, volunteers and admin staff who play a huge part in contributing to the overall care that patients and families receive in the inpatient unit.
Our aim is to provide ‘holistic care’, treating patient’s symptoms, controlling their pain and minimising other physical symptoms, as well as caring for emotional, psychological and spritual needs.
Throughout this process we also support carers and their families.
To make our service as holistic as possible we offer a wide range of complementary therapies that are delivered by specialist staff and volunteers. The staff strive to provide high quality specialist care in a relaxed and welcoming environment.
On admission patient's needs are assessed and care is planned on an individual basis.
Patients are always treated with courtesy, consideration, respect and dignity. Privacy is respected at all times and staff seek to understand the views of the patient and their families, and always answer questions truthfully and sensitively.
After their symptoms have been controlled, most patients who are admitted to the hospice prefer to be discharged back to their home. Careful planning and liaison with the social work team is needed to achieve this safely and successfully.
For patients who have reached a more critical stage of their illness provision can be made for them to remain at the Hospice. Both the patient and their family are supported during this time. Facilities are available for some family members to stay in the hospice with their relative.
Respite care is also available to provide a break for either the patient or the carer or both.
The catering team produce high quality meals for patients taking into account any dietary requirements. Meals are often produced to individual order and the catering staff spend considerable time to ensure that the patients dietary needs are met. Not all patients have large appetites so a great deal of time is spent on food presentation making the meals look as good as they taste.
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