After joining St. Margaret's Hospice in 2005 as the IT Manager, he then went on to oversee the delivery of several key projects including the organisation’s change to a full multi-disciplinary electronic patient record. During this time Nick has also delivered IT consultancy services to several hospices within the South West including Hospiscare, Weldmar, Weston and The Children’s Hospice SouthWest.

In May 2015, Nick was appointed as the Director of IT Services to ensure St. Margaret’s can continue to find innovative ways to reach more people, whilst identifying new ways that technology can be used to improve income generation, and deliver better integrated care.