Ann Lee Chief Executive Officer Expand Prior to being appointed as CEO in 2015, Ann joined St. Margaret’s sixteen years ago as Director of Nursing, becoming Clinical Director and Deputy CEO during her tenure. Over the years Ann has played a significant role in strategically expanding the charities clinical services; commissioning the second In-Patient Unit in Yeovil; expanding the community service; commissioning a respite care centre and more recently the Central Referral Centre (CRC) and 24 hour advice line culminating in re-engineering the whole service to deliver 24 hour care in the community. Ann is passionate about delivering responsive, patient focused care across Somerset. In 2014 she arranged a Rod Stewart concert for 18,500 people raising a net profit of £150,000!Ann has over 33 years of clinical experience originally working in elderly care, neurological and surgical nursing. She then specialised in trauma, working in a variety of accident and emergency units in London. In 1989 Ann was appointed at Surrey University as a Director of Post Graduate Education at the European Institute of Health and Medical Sciences, focusing on Critical Care services and gained a B.Ed (Hons) at Sussex University. Prior to joining St. Margaret’s she was appointed as Assistant Director of Nursing and Clinical Governance, responsible for managing the Specialist Palliative Care services at Frimley Park NHS Trust and completed her Masters in Health and Medical Sciences at Brighton University.
Jennifer Board Chairman, Board of Trustees Expand Appointed Chairman of the Board at the end of 2015, Jennifer is a widely experienced international Human Resources professional with over thirty years’ insight into a variety of industries. She has held board positions and led large global and regional teams for many years. She has considerable experience in leading the human capital aspects of acquisitions, divestitures, restructuring and major change initiatives, working directly with top business leaders. She is a former Fellow of the Institute of Directors, a former Honorary Fellow of the Centre for Leadership Studies at Exeter University Business School, and a highly experienced Executive Coach.
Patrick Colton Trustee Expand Pat is Head of Commercial Development (Europe) at Clarks. He is responsible for leading and managing the Franchise Business Unit in the UK & ROI through retail chains and online. He has extensive knowledge and experience of sales operations across distribution channels. Pat is a keen traveller, with special interest in South Africa, alongside a variety of other leisure interests, including tennis, running and swimming.
Tom Samuel Trustee Expand Tom is the Managing Director of Harmonic, a locally based services company which he founded in 2003. His expertise is in growing business through development and execution of a coherent strategy. He is passionate about the wider community benefits which are generated by successful businesses.
Kevin Jones Company Secretary Expand Kevin Jones is a partner at national law firm Clarke Willmott and head of their Bristol office. Kevin specialises in employment law and advises organisations not only in the South West but also across the country. Kevin is also a Trustee for the Bristol Rugby Community Foundation and the Gloucestershire Cricket Trust.
Jonathan Langdon Trustee Expand Jonathan is Chairman and Founding Partner of Milsted Langdon Chartered Accountants. Outside of work, he is a governor at Richard Huish Sixth Form College and a director of Passion for Somerset. He is married with 3 grown up children and, as often as work permits, enjoys getting back to Cornwall, where he spent the first 19 years of his life.
Deborah Stalker Trustee Expand Dr Deborah Stalker is a Consultant Paediatrician at Musgrove Park Hospital Taunton. She is the Trust Lead for safeguarding children and also leads the appraisal system for medical staff. She is the Designated Doctor for Safeguarding Children for Northern, Eastern and Western Devon Clinical Commissioning Group. She trained in Manchester and completed GP training before going on to train in paediatrics in the South West.
Sabina Goodman Finance Director Expand Sabina has over 25 years’ experience in Finance and Commercial Director roles, in both the private and third sector. She is driven by achieving growth, often utilising best practice from the private sector within third sector environments. Her experience comes from both senior management and board appointments in a variety of industries, as well as consultancy work with communities, charities and social enterprises. She has recently completed an MBA and was awarded a Distinction from Warwick University. Sabina is committed to working with organisations that have a high level of social/environmental impact and as well as recently joining St Margaret’s, Sabina currently holds Directorships with Lemon Gazelle Community Interest Company, Jigsaw Thornbury CIC and is a Non-Executive Director with Real Ideas Organisation. These organisations are small and entrepreneurial, contributing high levels of social impact, whether by assisting communities, supporting families and children with additional needs or enabling community groups to achieve their aspirations. Sabina is also the Treasurer and Welfare Officer of Chagford Youth Football Club.
Robert Parsons Director of Retail Expand Robert has joined St. Margaret’s Hospice in January 2016 to support the growth of its income generating capacity, enabling sustainable future income streams to support its charitable work. Over the past 15 years Robert has led numerous teams, generating in excess of £30million for charitable organisations, utilising creative approaches whilst widening markets to drive new streams of income. The hospice sector is not new to Robert who, before joining St. Margaret’s, was the Director of Income Generation and Communications for St Luke’s Hospice in Plymouth for 8 and a half years. Previous to this he worked as a CEO in sexual health promotion in the South West. Much of his management background was built in the commercial sector working with national retailers including Debenhams PLC, as well as holding various senior positions including sales, infrastructure and concept store design at a regional level.
Nick Middleton IT Director Expand After joining St. Margaret's Hospice in 2005 as the IT Manager, he then went on to oversee the delivery of several key projects including the organisation’s change to a full multi-disciplinary electronic patient record. During this time Nick has also delivered IT consultancy services to several hospices within the South West including Hospiscare, Weldmar, Weston and The Children’s Hospice SouthWest. In May 2015, Nick was appointed as the Director of IT Services to ensure St. Margaret’s can continue to find innovative ways to reach more people, whilst identifying new ways that technology can be used to improve income generation, and deliver better integrated care.
Joy Milliken Clinical Director Expand A Registered Nurse since 1990, with a BA (Hons) in Management and Business Studies and MSc in Nursing, Joy has worked predominately in oncology and palliative care for 25 years, across a number of health systems. She has worked at a senior level in different organisations and has been operationally and strategically involved in planning and commissioning new services. She has led on generic projects including nurse education and workforce planning, and within and across organisational boundaries in the voluntary sector, private sector, acute Trusts, and cancer networks.Joy’s career has included roles in teaching hospitals, district general hospitals, private and charitable sectors, covering wards with both affluence and social deprivation in Northern Ireland, London, New Zealand and more locally in Somerset.Joy has worked for St. Margaret’s Hospice since 2010, appointed initially as Head of Nursing and Patient Services for the West of the County and most recently as Clinical Director. She strongly believes that patients and families must remain at the heart of what we do and that her work in different environments, understanding the challenges facing every part of the health care sector, has helped to prepare her for this role.Married with two teenage boys, she and her family love the Somerset countryside and exploring the South West as a whole.
Hilary McKegney Director of Governance Expand Hilary trained at St. Thomas’s Hospital in London from 1979-1982. Post–registration she specialised in renal nursing before getting married and moving to Taunton. She worked in a school for physically disabled children for four years and then lived in a boarding school, supporting her husband to run a boarding house, mentoring and supporting 75 teenage boys as well as looking after her own 3 children. She completed a Return to Nursing course in 1995 and worked at Musgrove Park Hospital on an orthopaedic ward before joining St Margaret’s Hospice in 1998 as a registered nurse. She was appointed to a team leader position in 2002, Deputy Director in 2005 and Director of Governance in 2015. This entails co-ordinating and managing complaints, incidents and accidents, safeguarding and all aspects of clinical governance.Hilary is the link with the Care Quality Commission (CQC) as Registered Manager and has led on two 100% compliant inspections in January and February 2014. She has a BSc (1st class honours) in Health Studies and Diploma in Management Studies.
Alison Grove Trustee Expand Alison has always had an interest in end of life care since working as an elective in India, which then became a special interest during her years as a GP. Alison moved from General Practice to specialise in palliative medicine, and ultimately she was based in Lichfield working with the local district general hospitals in the area. Alison’s final position before taking retirement was as a lead physician, and acting Medical Director at St Giles’ as well as visiting physician to Queens’ Hospital Burton on Trent.
Other checks Expand Checks are undertaken to ensure that drivers are legally insured to carry passengers. A form is sent to their insurance company to advise them of the role as a volunteer driver. We also need copies of up-to-date documents including insurance, MOT and driving licence.
Rehabilitation of Offenders Expand St. Margaret’s Hospice is committed to the fair treatment of its volunteers or potential volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Disclosure and Barring Service Check Expand Although none of our volunteer roles require patient care (with the exception of Complementary Therapy Volunteers) most of our roles involve patient contact. All our volunteers at our In-patient Units are DBS checked, along with a number of other roles, this is dependant on the type of role and responsibities involved.
What training will I receive? Expand All of our volunteers are fully trained in their respective positions. Volunteers will be under a probation period in the first instance while they undertake their training and induction. Any equipment needed while carrying out your role will be provided.
How do I apply? Expand More than 1,200 wonderful volunteers dedicate their time to support our medical teams, support services, in fundraising and in our shops. We could not provide our services without them. All our volunteer roles can be found here and any vacancies are listed under each department along with the relevant contact for each respective role. For any general enquiries relating to volunteering please email [email protected].
What is a relief volunteer? Expand We have many volunteers who would prefer not to commit to a regular “shift”, instead these volunteers are available to stand in for regular volunteers who are on holiday or who are unwell. Relief volunteers give specific times when they might be available. This role may also be used for new volunteers waiting for a regular shift or for those who like some flexibility in their volunteering.
How much time do I have to commit? Expand Most of our roles can be committed to in the following frequencies: Weekly, fortnightly or monthly or on a relief basis– all of our volunteers will know their specific role, shift time and the frequency of their commitment.