Volunteer Role Sales Assistant Volunteer

In one of our shops, local to you

Suitable for

Those looking to gain retail experience. You will need to be able to work as part of a team, be good with people and have a high level of accuracy.


On a rota basis dependent upon availability


You will be expected to support the Manager on duty in the efficient running of the shop. You will help the Manager ensure that targets are met and maximum income is generated from sales of donated goods. You will assist in maintaining good relations with the general public and help to promote the hospice in the area. Typically this role involves:

  • Acknowledging customers on entering and leaving the shop
  • Operating the cash register correctly, informing the duty manager of any errors and ensuring each customer has their receipt
  • Assisting customers with any enquiries about services or fundraising events
  • Wrapping any sold goods as required
  • Accepting donations of goods and thanking the donors
  • Accepting donations of cash/cheques, ensuring that the correct procedures are followed
  • Assisting with the Gift Aid process
  • Adhering to trading standards regulations

A full induction will be provided which will cover:

  • Health and Safety
  • Confidentiality
  • Completion of appropriate worksheets

If you wish to apply for this role, please contact: Susan Kerber on 01823 218310 or email [email protected].
You will be sent an application form to complete, attend an interview if selected and will need to provide 2 references.